Jerome Groopman and Pamela Hartzband

A very short but thoughtful piece on how the language of modern medicine is reinforcing the consumerist tendencies. “Industrial terms may be useful to economists, but this vocabulary should not redefine our profession. ‘Customer,’ ‘consumer,’ and ‘provider’ are words that do not belong in teaching rounds and the clinic,” the authors tell us. From Ed.

View on the NEJM website.